Checkout on this store is handled by Shopify, the platform FELOROSE runs on. Your card details are entered on Shopify's secure, PCI-compliant checkout — they are never sent to us and we never see or store them.

What you can pay with

The payment methods available to you are shown on the checkout page before you pay. They depend on your country and your bank, so the checkout page is always the accurate answer rather than a list here.

When you are charged

Your card is charged when the order is placed, not when it ships. If we cannot fulfil an order, we refund it in full.

The currency

Prices on this store are in US dollars. If your card is issued in another currency, your bank sets the conversion rate and may add its own fee — that part is between you and your bank, and we never see it.

Security

The whole store runs over HTTPS and checkout is encrypted end to end. We will never email you asking for card details, and no one from FELOROSE will ever ask you for them.

If a payment fails

Nine times out of ten it is the billing address not matching the card. Check that first, then email veloura.trade@gmail.com and we will help.